Hotel General Manager - 5* Boutique Hotel & Spa - Devon

Hotel General Manager
Luxury 5* Boutique Hotel & Spa - Devon

Package
Salary from £70K
Bonus
Excellent company benefits package

Details
JWR is currently recruiting for an exceptional General Manager for a stunning, top rated property in Devon.
Part of a group of independent quality hotels in the South West.

Previous experience from a similar size & standard property essential, with spa/leisure & high level fine dining exposure

Responsibilities

• Responsibility for the day-to-day management of hotel operations
• Coordination of all hotel operating departments with the Operations Director plus communication and cooperation with Sales, HR & Training, Accounts and Marketing at a Group Level
• Maximise in house spend by all guests through Restaurant, Bar and Spa
• Deliver expected levels of performance and the consistency with which they are delivered. Target higher levels of customer satisfaction and repeat business,
• To ensure all complaints are minimised and handled professionally as in accordance with our policies
• To maintain and enhance the reputation of the hotels
• To build a strong, well-motivated, high performing team in each department
• To supervise, motivate, train and recruit these teams in line with company policies and manuals
• Maximise sales performance, marketing and revenue management working closely with the Operations Director, Sales Department
• Ensure effective control of budgets and staff costs
• Ensure the physical property is well maintained with regular maintenance and improvement
• Ensure compliance on fire, health and safety, environmental health etc
• Management Reporting
• Ensure high standards of financial and reporting diligence
• Comply and abide to company policies and manuals
• All other duties as required

If you would be interested in discussing in more detail, send your CV today!