Hotel Operations Manager

Job Title: Hotel Operations Manager
Location: Birmingham
Salary: Circa £40-42k - This is a full-time permanent position working 5 days out of 7, working evenings and weekends.

Are you a dynamic and results-driven Operations Manager with a passion for hospitality? A leading 4-star branded hotel in Birmingham is seeking a seasoned professional to oversee the daily operations of our thriving property. This role offers a clear path to progression, making it the ideal opportunity for an ambitious leader ready to step into a General Manager position in the future.

The Role:
As the Hotel Operations Manager, you will be the driving force behind the seamless operation of the hotel, ensuring exceptional guest experiences while optimising efficiency and profitability. Reporting directly to the General Manager, you'll oversee all departments, with a particular focus on food & beverage, housekeeping, and front office operations.

Key Responsibilities:
* Take ownership of daily operations, ensuring every guest receives outstanding service.
* Collaborate with department heads to maintain and improve standards across all areas of the hotel.
* Develop and mentor your team, fostering a culture of growth, excellence, and accountability.
* Monitor and manage operational costs while maximising revenue opportunities.
* Support the GM in delivering strategic goals and driving the hotel's success.

What We're Looking For:
* Proven experience as an Operations Manager in a 4-star branded hotel environment.
* Strong leadership skills with a hands-on, proactive approach to problem-solving.
* A solid understanding of hotel operations, including F&B, front office, and housekeeping.
* Excellent communication and organisational skills, with a guest-focused mindset.
* A track record of developing teams and driving operational excellence.
* Ambition to progress into a General Manager role.

Why Join Us?
* Career Progression: A clear pathway to General Manager positions within a reputable hotel group.
* Dynamic Environment: Be part of a vibrant and growing hotel in the heart of Birmingham.
* Competitive Package: Enjoy a competitive salary, performance-based bonus, and excellent benefits.
* Supportive Leadership: Work closely with a forward-thinking General Manager committed to your development.

Eligibility:
Applicants must have the right to live and work in the UK. Visa sponsorship is not available.
If you're an experienced Operations Manager eager to take the next step in your career, we'd love to hear from you.

Apply now and begin your journey towards becoming a General Manager in an exciting and supportive environment!